441 lines
17 KiB
Python
441 lines
17 KiB
Python
from dotenv import load_dotenv
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import os
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import json
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import datetime
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import pandas as pd
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import sys
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from rag2_0.dify.dify_tool import DifyTool
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import requests
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class DifyExporter:
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"""
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Dify数据导出工具，用于从Dify系统中导出对话和消息数据
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支持按日期范围过滤消息，可以指定开始日期和结束日期
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"""
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def __init__(self, app_id=None, start_date=None, end_date=None):
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"""
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初始化DifyExporter实例
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Args:
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app_id: Dify应用ID，默认为None
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start_date: 开始日期时间，格式为YYYY-MM-DD HH，默认为None（不限制开始日期）
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end_date: 结束日期时间，格式为YYYY-MM-DD HH，默认为None（不限制结束日期）
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Note:
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数据库中的时间是UTC+0时区，会自动转换为UTC+8时区进行过滤和显示
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因此输入的start_date和end_date应该是UTC+8时区的时间
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"""
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# 设置默认值
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self.app_id = app_id or "72d03c7d-8bea-42f9-9e8d-cdfb9480f372"
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# 设置日期过滤，转换为datetime对象
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self.start_date = datetime.datetime.strptime(start_date, "%Y-%m-%d %H") if start_date else None
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self.end_date = datetime.datetime.strptime(end_date, "%Y-%m-%d %H") if end_date else None
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# 初始化工具类
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self.dify_tool = DifyTool()
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# 初始化数据存储
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self.message_info_list = []
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# 设置AnswerType服务地址
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self.answer_type_url = f"http://172.20.0.145:8003"
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def process_message_chain(self, messages):
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"""
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处理消息链，按照时间顺序重新组织消息
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Args:
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messages: 消息列表
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Returns:
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按时间顺序组织的消息列表
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"""
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message_chain = {}
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for message in messages:
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if message["parent_message_id"] in message_chain:
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message_chain[message["parent_message_id"]].append(message)
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else:
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message_chain[message["parent_message_id"]] = [message]
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message_chain_new = []
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for message in message_chain.values():
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if len(message) == 1:
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message_chain_new.append(message[0])
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else:
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query_list = {}
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for msg in message:
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if msg['query'] in query_list:
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if query_list[msg['query']]["created_at"] < msg['created_at']:
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query_list[msg['query']] = msg
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else:
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query_list[msg['query']] = msg
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for msg in query_list.values():
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message_chain_new.append(msg)
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return message_chain_new
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def get_remark(self, msg_debug_info):
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"""
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获取备注
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"""
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intent_node_execution_info = [node_execution_info for node_execution_info in msg_debug_info['workflow_node_executions_info']
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if node_execution_info["title"] == "意图识别结果解析"]
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if len(intent_node_execution_info) == 0:
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return ""
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if intent_node_execution_info[0]["outputs"] is None:
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return ""
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intent_result = json.loads(intent_node_execution_info[0]["outputs"])
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vertical_classification = intent_result.get("vertical_classification", "")
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sub_classification = intent_result.get("sub_classification", "")
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if sub_classification == "固定话术类":
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return "使用固定话术"
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worker_node_execution_info = [node_execution_info for node_execution_info in msg_debug_info['workflow_node_executions_info']
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if node_execution_info["title"] == "检索工单数据"]
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if len(worker_node_execution_info) != 0:
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return "检索工单"
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return ""
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def get_node_info_by_title(self, workflow_node_executions_info:list, title:str) -> dict:
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"""
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获取指定标题的节点信息
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"""
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if workflow_node_executions_info is None:
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return None
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for node_execution in workflow_node_executions_info:
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if node_execution["title"] == title:
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return node_execution
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return None
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def get_wiki_list(self, msg_debug_info) -> list:
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"""
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获取检索到的词条列表
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"""
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wiki_list = []
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if msg_debug_info['workflow_node_executions_info'] is None:
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return []
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node_execution = self.get_node_info_by_title(msg_debug_info['workflow_node_executions_info'], "提取处理后的知识")
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if node_execution is not None:
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if node_execution["outputs"] is None:
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return []
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outputs = json.loads(node_execution["outputs"])
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source_kno = outputs["source_kno"]
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knowledge_list_metadata = outputs["knowledge_list_metadata"]
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for knowledge in knowledge_list_metadata:
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document_name = knowledge['metadata']['document_name']
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doc_metadata = knowledge['metadata']['doc_metadata']
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if doc_metadata is None or doc_metadata.get("workorder_time", None) is not None:
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wiki_list.append(document_name.split("/")[-1])
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else:
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dataset_name = knowledge['metadata']['dataset_name']
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wiki_list.append(f"{dataset_name} - {document_name.split('/')[-1]}")
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return wiki_list
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lock_node_execution = self.get_node_info_by_title(msg_debug_info['workflow_node_executions_info'], "软件锁知识")
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if lock_node_execution is not None:
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if lock_node_execution["outputs"] is None:
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return []
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outputs = json.loads(lock_node_execution["outputs"])
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if 'json' in outputs:
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source_kno = outputs['json'][0]['retrieve_result']
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else:
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source_kno = outputs['result']['value']
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for knowledge in source_kno:
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document_name = knowledge['metadata']['document_name']
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wiki_list.append(document_name.split("/")[-1])
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if "锁信息查询" not in wiki_list:
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wiki_list.append("锁信息查询")
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if "软件锁注册、激活、查锁、试用锁延期" not in wiki_list:
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wiki_list.append("软件锁注册、激活、查锁、试用锁延期")
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return wiki_list
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return []
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def get_query_type_from_service(self, workflow_run_id):
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"""
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从HTTP服务获取查询类型
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Args:
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workflow_run_id: 工作流运行ID
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Returns:
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查询类型字符串，如果获取失败则返回空字符串
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"""
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try:
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url = f"{self.answer_type_url}/query_by_workflow_id?workflow_run_id={workflow_run_id}"
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response = requests.get(url, timeout=2)
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if response.status_code == 200:
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data = response.json()
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if data.get("data") and len(data["data"]) > 0:
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return data["data"][0]["query_type"]
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return ""
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except Exception as e:
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print(f"获取查询类型时出错: {e}")
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return ""
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def get_dislike_reason_from_service(self, workflow_run_id):
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"""
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从HTTP服务获取查询类型
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Args:
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workflow_run_id: 工作流运行ID
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Returns:
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查询类型字符串，如果获取失败则返回空字符串
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"""
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try:
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url = f"{self.answer_type_url}/dislike_by_workflow_id?workflow_run_id={workflow_run_id}"
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response = requests.get(url, timeout=2)
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if response.status_code == 200:
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data = response.json()
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if data.get("data") and len(data["data"]) > 0:
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return data["data"][0]["dislike_reason"]
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return ""
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except Exception as e:
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print(f"获取查询类型时出错: {e}")
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return ""
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def extract_message_info(self, message):
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"""
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从消息中提取信息
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Note:
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数据库中的created_at是UTC+0时间，会自动转换为UTC+8时间显示
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Args:
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message: 消息对象
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Returns:
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包含消息信息的字典
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"""
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msg_id = message["id"]
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msg_inputs = message["inputs"]
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user_name = msg_inputs.get("user_name", "")
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current_softname = msg_inputs.get("current_softname", "")
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msg_query = message["query"]
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msg_answer = message["answer"]
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msg_answer = msg_answer.split("----------------------------------------")[0]
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# 将UTC+0时间转换为UTC+8时间
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created_at_utc = message['created_at']
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created_at_utc8 = created_at_utc + datetime.timedelta(hours=8)
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created_at = created_at_utc8.strftime("%Y-%m-%d %H:%M")
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msg_debug_info = self.dify_tool.get_message_debug_info_by_id(msg_id)
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if not msg_debug_info:
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return None
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wiki_list = self.get_wiki_list(msg_debug_info)
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if len(wiki_list) ==0:
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wiki_list_str = self.get_remark(msg_debug_info)
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else:
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wiki_list = list(set(wiki_list))
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wiki_list_str = "\n".join(wiki_list)
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rating = self.dify_tool.get_message_rating(msg_id)
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# 从HTTP服务获取query_type
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workflow_run_id = message['workflow_run_id']
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query_type = self.get_query_type_from_service(workflow_run_id)
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dislike_reason = self.get_dislike_reason_from_service(workflow_run_id)
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return {
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"msg_id": msg_id,
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"提问": msg_query,
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"当前软件": current_softname,
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"回答": msg_answer,
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"提问人": user_name,
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"提问时间": created_at,
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"评价": rating,
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"问题分类": query_type,
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"检索到的词条": wiki_list_str,
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"点踩原因": dislike_reason
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}
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def process_conversations(self):
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"""
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处理会话数据，支持按日期范围过滤消息，精确到小时
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Note:
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数据库中的created_at是UTC+0时间，会自动转换为UTC+8时间进行过滤
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Returns:
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处理后的消息信息列表
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"""
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conversations = self.dify_tool.get_app_conversations(appid=self.app_id)
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for conversation in conversations:
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messages = self.dify_tool.get_conversation_messages(conversation_id=conversation['conversation_id'])
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message_chain_new = self.process_message_chain(messages)
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if len(message_chain_new) != len(messages):
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print(f"过滤了{len(messages) - len(message_chain_new)}条消息，会话ID：{conversation['conversation_id']}")
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for message in message_chain_new:
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# 将UTC+0时间转换为UTC+8时间
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created_at_utc = message['created_at']
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created_at_utc8 = created_at_utc + datetime.timedelta(hours=8)
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# 应用日期时间过滤
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if self.start_date and created_at_utc8 < self.start_date:
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continue
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if self.end_date and created_at_utc8 > self.end_date:
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continue
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message_info = self.extract_message_info(message)
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if message_info:
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self.message_info_list.append(message_info)
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return self.message_info_list
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def save_to_excel(self, message_info_list, output_file):
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"""
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将消息信息列表保存到Excel文件
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Args:
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message_info_list: 消息信息列表
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output_file: 输出文件路径
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Returns:
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输出文件路径
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"""
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# 创建DataFrame
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df = pd.DataFrame(message_info_list)
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# 设置列的顺序
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columns_order = [
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"msg_id","当前软件", "提问", "回答", "提问人", "提问时间",
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"评价", "问题分类", "检索到的词条", "点踩原因"
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]
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# 确保所有列都存在，如果不存在则添加空列
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for col in columns_order:
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if col not in df.columns:
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df[col] = None
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# 按指定顺序重排列
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df = df[columns_order]
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# 确保目录存在
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os.makedirs(os.path.dirname(output_file), exist_ok=True)
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# 创建ExcelWriter对象，用于设置Excel样式
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with pd.ExcelWriter(output_file, engine='openpyxl') as writer:
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# 写入数据
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df.to_excel(writer, index=False, sheet_name='Dify对话记录')
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# 获取工作簿和工作表
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workbook = writer.book
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worksheet = writer.sheets['Dify对话记录']
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# 设置行高（20磅 ≈ 26.67像素）
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for row in worksheet.iter_rows():
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worksheet.row_dimensions[row[0].row].height = 20
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# 设置列宽
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column_widths = {
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"msg_id": 15,
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"当前软件": 15,
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"提问": 40,
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"回答": 60,
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"提问人": 15,
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"提问时间": 15,
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"评价": 10,
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"问题分类": 20,
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"检索到的词条": 40,
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"点踩原因": 20
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}
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# 应用列宽设置
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for i, column in enumerate(columns_order):
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col_letter = chr(65 + i) # A, B, C, ...
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if i >= 26: # 超过Z的情况
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col_letter = chr(64 + i // 26) + chr(65 + i % 26)
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worksheet.column_dimensions[col_letter].width = column_widths[column]
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print(f"结果已保存到 {output_file}")
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return output_file
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def export(self, output_file=None):
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"""
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执行导出流程
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Args:
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output_file: 输出文件路径，默认为None（自动生成文件名）
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Returns:
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处理后的消息信息列表
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Note:
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如果在初始化时指定了start_date或end_date，则只会导出指定日期时间范围内的消息
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数据库中的时间是UTC+0时区，会自动转换为UTC+8时区进行过滤和显示
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"""
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# 处理会话数据
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self.process_conversations()
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# 如果指定了输出文件，保存结果
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if output_file or len(self.message_info_list) > 0:
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# 如果没有指定输出文件，则使用默认文件名
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if output_file is None:
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timestamp = datetime.datetime.now().strftime("%Y%m%d%H%M%S")
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# 如果指定了日期范围，则在文件名中体现
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date_suffix = ""
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if self.start_date:
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# 格式化日期对象为字符串
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formatted_start = self.start_date.strftime("%Y-%m-%d_%H")
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date_suffix += f"_from_{formatted_start}"
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if self.end_date:
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# 格式化日期对象为字符串
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formatted_end = self.end_date.strftime("%Y-%m-%d_%H")
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date_suffix += f"_to_{formatted_end}"
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output_file = os.path.join(os.getcwd(), "data", "excel", f"dify_export{date_suffix}_{timestamp}.xlsx")
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# 保存到Excel文件
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self.save_to_excel(self.message_info_list, output_file)
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return self.message_info_list
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# 示例用法
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if __name__ == "__main__":
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import argparse
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# 解析命令行参数
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parser = argparse.ArgumentParser(description='Dify数据导出工具')
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parser.add_argument('--output', '-o', type=str, default="data/excel/dify_export.xlsx",
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help='输出Excel文件路径')
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parser.add_argument('--app_id', '-a', type=str, default="72d03c7d-8bea-42f9-9e8d-cdfb9480f372",
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help='Dify应用ID')
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parser.add_argument('--start_date', '-s', type=str, default="2025-09-10 00",
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help='开始日期时间，格式为YYYY-MM-DD HH，例如2025-07-08 14表示2025年7月8日14时（UTC+8时区）')
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parser.add_argument('--end_date', '-e', type=str, default="2025-09-19 23",
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help='结束日期时间，格式为YYYY-MM-DD HH，例如2025-07-08 18表示2025年7月8日18时（UTC+8时区）')
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args = parser.parse_args()
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load_dotenv()
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# 设置环境变量
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os.environ["DIFY_PG_HOST"] = "172.20.0.145"
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os.environ["DIFY_PG_PORT"] = "5432"
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os.environ["DIFY_PG_USER"] = "postgres"
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os.environ["DIFY_PG_PASSWORD"] = "difyai123456"
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os.environ["DIFY_PG_DATABASE"] = "dify"
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# 创建导出器实例
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exporter = DifyExporter(
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app_id=args.app_id,
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start_date=args.start_date,
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end_date=args.end_date
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)
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# 执行导出
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results = exporter.export(output_file=args.output)
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# 打印结果
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print(f"导出了 {len(results)} 条消息信息")
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