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10 changed files with 343 additions and 184 deletions
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+10 -7
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@@ -14,20 +14,21 @@ import httpx
import traceback import traceback
import re import re
import logging import logging
from tqdm import tqdm
# 将项目根目录添加到Python路径 # 将项目根目录添加到Python路径
sys.path.append(os.getcwd()) sys.path.append(os.getcwd())
from rag2_0.tool.ModelTool import OpenAiLLM from rag2_0.tool.ModelTool import OpenAiLLM
load_dotenv() load_dotenv()
os.makedirs("data/logs", exist_ok=True)
# 配置日志 # 配置日志
logging.basicConfig( logging.basicConfig(
level=logging.INFO, level=logging.INFO,
format='%(asctime)s - %(name)s - %(levelname)s - %(message)s', format='%(asctime)s - %(name)s - %(levelname)s - %(message)s',
handlers=[ handlers=[
logging.StreamHandler(), logging.StreamHandler(),
logging.FileHandler('dialogue_to_workorder.log', encoding='utf-8') logging.FileHandler('data/logs/dialogue_to_workorder.log', encoding='utf-8')
] ]
) )
logger = logging.getLogger("dialogue_to_workorder") logger = logging.getLogger("dialogue_to_workorder")
@@ -469,9 +470,10 @@ class DialogueToWorkorder:
"客户问题": user_question_str, "客户问题": user_question_str,
"问题类型": problem_type, "问题类型": problem_type,
"是否抱怨": "" if is_dissatisfaction else '', "是否抱怨": "" if is_dissatisfaction else '',
"抱怨内容": dissatisfaction_reasoning if is_dissatisfaction else '',
"抱怨级别": dissatisfaction_level if is_dissatisfaction else '', "抱怨级别": dissatisfaction_level if is_dissatisfaction else '',
"是否投诉": "" if is_complaint else '', "是否投诉": "" if is_complaint else '',
"解决方案": (solution_str + '\n存在抱怨:' + dissatisfaction_reasoning) if is_dissatisfaction else solution_str "解决方案": solution_str
}) })
workorder_list.append(base_workorder_dict) workorder_list.append(base_workorder_dict)
# for user_question in user_question_list: # for user_question in user_question_list:
@@ -544,7 +546,7 @@ class DialogueToWorkorder:
} }
# 获取结果 # 获取结果
for future in concurrent.futures.as_completed(future_to_conversation): for future in tqdm(concurrent.futures.as_completed(future_to_conversation), total=len(future_to_conversation), desc="处理会话进度"):
conversation_id = future_to_conversation[future] conversation_id = future_to_conversation[future]
try: try:
result_workorders = future.result() result_workorders = future.result()
@@ -563,7 +565,7 @@ class DialogueToWorkorder:
# 按照指定的列顺序重新排列DataFrame的列 # 按照指定的列顺序重新排列DataFrame的列
columns_order = [ columns_order = [
'工单编号', '产品线', '产品名称', '模块名称', '问题类型', '工单编号', '产品线', '产品名称', '模块名称', '问题类型',
'客户问题', '解决方案', '是否抱怨', '是否投诉', '抱怨级别', '客户问题', '解决方案', '是否抱怨', "抱怨内容", '是否投诉', '抱怨级别',
'会话id', '访客昵称', '处理坐席', '创建时间' '会话id', '访客昵称', '处理坐席', '创建时间'
] ]
@@ -607,6 +609,7 @@ class DialogueToWorkorder:
'客户问题': 20, '客户问题': 20,
'解决方案': 30, '解决方案': 30,
'是否抱怨': 9, '是否抱怨': 9,
'抱怨内容': 30,
'是否投诉': 9, '是否投诉': 9,
'抱怨级别': 9, '抱怨级别': 9,
'会话id': 9, '会话id': 9,
@@ -637,9 +640,9 @@ def parse_arguments():
help='产品详情Excel文件路径') help='产品详情Excel文件路径')
parser.add_argument('--max_workers', type=int, default=16, parser.add_argument('--max_workers', type=int, default=16,
help='并发处理线程数,默认为16') help='并发处理线程数,默认为16')
parser.add_argument('--start_date', type=str, required=False, parser.add_argument('--start_date', type=str, required=False,default="2025-05-01 00:00:00",
help='开始日期,格式为YYYY-MM-DD') help='开始日期,格式为YYYY-MM-DD')
parser.add_argument('--end_date', type=str, required=False, parser.add_argument('--end_date', type=str, required=False,default="2025-05-24 23:59:59",
help='结束日期,格式为YYYY-MM-DD') help='结束日期,格式为YYYY-MM-DD')
return parser.parse_args() return parser.parse_args()
+56 -65
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@@ -23,17 +23,18 @@ from tqdm import tqdm
import concurrent.futures import concurrent.futures
import sys import sys
os.makedirs('./data/log', exist_ok=True)
# 配置日志 # 配置日志
logging.basicConfig( logging.basicConfig(
level=logging.INFO, level=logging.INFO,
format='%(asctime)s - %(name)s - %(levelname)s - %(message)s', format='%(asctime)s - %(name)s - %(levelname)s - %(message)s',
handlers=[ handlers=[
logging.FileHandler('./data/log/mariadb_client.log'), logging.FileHandler('./data/logs/mariadb_client.log'),
logging.StreamHandler() logging.StreamHandler()
] ]
) )
logger = logging.getLogger(__name__) logger = logging.getLogger(__name__)
os.makedirs('./data/log', exist_ok=True)
@dataclass @dataclass
class DatabaseConfig: class DatabaseConfig:
@@ -266,6 +267,9 @@ class DataProcessor:
# 转换为字典列表 # 转换为字典列表
result = [] result = []
for record in filtered_df.to_dict('records'): for record in filtered_df.to_dict('records'):
# 如果上一条消息和当前消息的发送者、创建时间、消息内容相同,则跳过
if result and result[-1]['会话id'] == record['SESSION_ID'] and result[-1]['消息发送者'] == record['message_sender'] and result[-1]['创建时间'] == record['CREATE_TIME'] and result[-1]['消息内容'] == record['processed_content']:
continue
result.append({ result.append({
"账号id": record["ACCOUNT"], "账号id": record["ACCOUNT"],
"会话id": record["SESSION_ID"], "会话id": record["SESSION_ID"],
@@ -396,37 +400,15 @@ class MariaDBClient:
return None return None
def process_session_batch(db_client: MariaDBClient, session_batch: pd.DataFrame) -> List[List[Dict[str, Any]]]:
"""批量处理会话数据"""
conversations = []
for _, session_row in session_batch.iterrows():
try:
session_id = session_row['SESSION_ID']
messages_df = db_client.query_messages_by_session_id(session_id)
if messages_df is not None and not messages_df.empty:
conversation = db_client.data_processor.messages_df_to_list(messages_df)
if conversation:
conversations.append(conversation)
except Exception as e:
logger.error(f"处理会话 {session_row.get('SESSION_ID', 'unknown')} 时出错: {e}")
continue
return conversations
class SessionProcessor: class SessionProcessor:
"""会话处理器,负责批量和并发处理""" """会话处理器,负责并发处理"""
def __init__(self, db_client: MariaDBClient, max_workers: int = None, batch_size: int = 50): def __init__(self, db_client: MariaDBClient, max_workers: int = None):
self.db_client = db_client self.db_client = db_client
self.max_workers = max_workers if max_workers is not None else os.cpu_count() self.max_workers = max_workers if max_workers is not None else os.cpu_count()
self.batch_size = batch_size
self.temp_save_lock = threading.Lock() # 添加锁用于保护临时保存操作 self.temp_save_lock = threading.Lock() # 添加锁用于保护临时保存操作
logger.info(f"初始化会话处理器: max_workers={self.max_workers}, batch_size={self.batch_size}") logger.info(f"初始化会话处理器: max_workers={self.max_workers}")
def process_sessions(self, sessions_df: pd.DataFrame) -> List[List[Dict[str, Any]]]: def process_sessions(self, sessions_df: pd.DataFrame) -> List[List[Dict[str, Any]]]:
"""处理所有会话数据""" """处理所有会话数据"""
@@ -437,44 +419,53 @@ class SessionProcessor:
total_sessions = len(sessions_df) total_sessions = len(sessions_df)
logger.info(f"开始处理 {total_sessions} 个会话...") logger.info(f"开始处理 {total_sessions} 个会话...")
# 分批处理
all_conversations = [] all_conversations = []
batch_count = (total_sessions + self.batch_size - 1) // self.batch_size
# 使用线程池处理批次 # 直接并发处理每个会话
def process_single_session(session_row):
try:
session_id = session_row['SESSION_ID']
messages_df = self.db_client.query_messages_by_session_id(session_id)
if messages_df is not None and not messages_df.empty:
conversation = self.db_client.data_processor.messages_df_to_list(messages_df)
if conversation:
return conversation
except Exception as e:
logger.error(f"处理会话 {session_row.get('SESSION_ID', 'unknown')} 时出错: {e}")
return None
# 使用线程池处理所有会话
with concurrent.futures.ThreadPoolExecutor(max_workers=self.max_workers) as executor: with concurrent.futures.ThreadPoolExecutor(max_workers=self.max_workers) as executor:
# 提交所有批次任务 # 提交所有会话处理任务
future_to_batch = {} future_to_session = {
executor.submit(process_single_session, row): i
for i in range(0, total_sessions, self.batch_size): for i, row in sessions_df.iterrows()
batch = sessions_df.iloc[i:i + self.batch_size] }
future = executor.submit(process_session_batch, self.db_client, batch)
future_to_batch[future] = i // self.batch_size + 1
# 收集结果 # 收集结果
with tqdm(total=batch_count, desc="处理批次进度") as pbar: with tqdm(total=total_sessions, desc="处理会话进度") as pbar:
for future in concurrent.futures.as_completed(future_to_batch): for future in concurrent.futures.as_completed(future_to_session):
try: try:
batch_conversations = future.result() conversation = future.result()
all_conversations.extend(batch_conversations) if conversation:
all_conversations.append(conversation)
# 使用锁保护临时列表的操作
with self.temp_save_lock:
# 每处理100个对话临时保存一次 # 每处理100个对话临时保存一次
logger.info(f"临时保存 {len(all_conversations)} 个对话") if len(all_conversations) % 100 == 0:
temp_output_file = self.db_client.export_to_excel( with self.temp_save_lock:
all_conversations, logger.info(f"临时保存 {len(all_conversations)} 个对话")
f"客服对话记录_临时保存", temp_output_file = self.db_client.export_to_excel(
output_dir="/data/QueryRewrite/data/excel" all_conversations,
) f"客服对话记录_临时保存",
if temp_output_file: output_dir="/data/QueryRewrite/data/excel"
logger.info(f"临时保存完成: {temp_output_file}") )
if temp_output_file:
batch_num = future_to_batch[future] logger.info(f"临时保存完成: {temp_output_file}")
logger.debug(f"批次 {batch_num} 完成,获得 {len(batch_conversations)} 个对话")
except Exception as e: except Exception as e:
batch_num = future_to_batch[future] session_idx = future_to_session[future]
logger.error(f"处理批次 {batch_num} 时出错: {e}") logger.error(f"处理会话索引 {session_idx} 时出错: {e}")
pbar.update(1) pbar.update(1)
@@ -492,17 +483,17 @@ def main() -> None:
# 创建数据库客户端 # 创建数据库客户端
with MariaDBClient(config, max_connections=12) as db_client: with MariaDBClient(config, max_connections=12) as db_client:
# 查询会话数据 # 查询会话数据
start_date = '2025-01-01 00:00:00' start_date = '2025-06-12 00:00:00'
end_date = '2025-06-12 00:00:00' end_date = '2025-07-01 00:00:00'
logger.info(f"查询时间范围: {start_date}{end_date}") logger.info(f"查询时间范围: {start_date}{end_date}")
# 创建会话处理器 # 创建会话处理器
processor = SessionProcessor(db_client, batch_size=100) processor = SessionProcessor(db_client)
is_debug = hasattr(sys, 'gettrace') and sys.gettrace() is not None # is_debug = hasattr(sys, 'gettrace') and sys.gettrace() is not None
if is_debug: # if is_debug:
messages_df = db_client.query_messages_by_session_id("86c919e0-09f1-11f0-84ae-2daf59566989") # messages_df = db_client.query_messages_by_session_id("86c919e0-09f1-11f0-84ae-2daf59566989")
print(db_client.data_processor.messages_df_to_list(messages_df)) # print(db_client.data_processor.messages_df_to_list(messages_df))
return [] # return []
sessions_df = db_client.query_sessions(start_date, end_date) sessions_df = db_client.query_sessions(start_date, end_date)
+116
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@@ -0,0 +1,116 @@
import pandas as pd
import json
from regex import search
import ijson
df = pd.read_excel("data/excel/已分析数据汇总(第一轮).xlsx")
df=df[df["评价"]=="dislike"]
msg_id_list = df["msg_id"].tolist()
msg_debug_list = {}
# 流式解析 JSON 数组
with open("data/excel/msg_debug_list.json", "r", encoding="utf-8") as f:
# 使用ijson.items直接获取顶层键值对
for msg_id, data in ijson.kvitems(f, ''):
if msg_id in msg_id_list:
msg_debug_list[msg_id] = data
def get_rewrite_query(intent_node_execution_info)->str:
outputs_result =json.loads(intent_node_execution_info['outputs'])
return outputs_result['optimize_query']
def judge_error_node_and_reason(intent_node_execution_info, knowledge_filter_node_execution_info_list, answer_wiki_name)->dict:
result = {"问题改写结果":None, "错误环节":None, "错误原因":None, "具体描述":None}
if answer_wiki_name is None or pd.isna(answer_wiki_name):
return result
outputs_result =json.loads(intent_node_execution_info['outputs'])
result["问题改写结果"] = outputs_result['optimize_query']
if outputs_result['is_complete'] == False:
result["错误环节"] = "槽点填充"
result["错误原因"] = f"槽点缺失"
result["具体描述"] = f"缺失内容:{outputs_result['missing_slots']}"
return result
if len(knowledge_filter_node_execution_info_list) == 0:
return result
knowledge_filter_node_execution_info=knowledge_filter_node_execution_info_list[0]
# 获取检索到的所有词条
knowledge_filter_outputs = json.loads(knowledge_filter_node_execution_info['outputs'])
source_knowledge = knowledge_filter_outputs['source_kno']
source_knowledge_title ="\n".join([item['title'] for item in source_knowledge])
if answer_wiki_name not in source_knowledge_title:
result["错误环节"] = "知识检索"
result["错误原因"] = f"未检索到对应词条"
# 获取词条名称及对应评分
result["具体描述"] = "检索到的词条如下:\n"
for index, item in enumerate(source_knowledge):
result["具体描述"] += f"词条名称:{item['title'].split('/')[-1]},重排评分:{item['metadata']['score']:.2f}\n"
return result
# 获取检索到的词条的metadata
knowledge_filter = knowledge_filter_outputs['knowledge_list_metadata']
knowledge_filter_title ="\n".join([item['title'] for item in knowledge_filter])
if answer_wiki_name not in knowledge_filter_title:
result["错误环节"] = "知识过滤"
result["错误原因"] = f"词条被过滤"
result["具体描述"] = "检索到的词条如下:\n"
for index, item in enumerate(source_knowledge):
result["具体描述"] += f"词条名称:{item['title'].split('/')[-1]},重排评分:{item['metadata']['score']:.2f}\n"
return result
# 检索正确,回答错误
result["错误环节"] = "生成错误"
result["错误原因"] = f""
result["具体描述"] = f""
return result
df["问题改写结果"] = None
df["错误环节"] = None
df["错误原因"] = None
df["具体描述"] = None
for index, row in df.iterrows():
try:
msg_id = row["msg_id"]
answer = row["回答"]
query = row["提问"]
rating = row["评价"]
class_type = row["问题分类"]
dislike_reason = row["点踩原因"]
if dislike_reason is None or pd.isna(dislike_reason):
continue
answer_wiki_name = row["关联词条"]
search_wiki = row["检索到的词条"]
node_executions_info = msg_debug_list[msg_id]
intent_node_execution_info = [node_execution_info for node_execution_info in node_executions_info
if node_execution_info["title"] == "意图识别结果解析"]
knowledge_filter_node_execution_info_list = [node_execution_info for node_execution_info in node_executions_info
if node_execution_info["title"] == "提取处理后的知识"]
if len(intent_node_execution_info) == 0:
print(f"msg_id: {msg_id} 缺少节点信息")
continue
rewrite_query = get_rewrite_query(intent_node_execution_info[0])
df.loc[index, "问题改写结果"] = rewrite_query
if "有词条" not in dislike_reason:
continue
result = judge_error_node_and_reason(intent_node_execution_info[0], knowledge_filter_node_execution_info_list, answer_wiki_name)
for key, value in result.items():
df.loc[index, key] = value
except Exception as e:
print(f"msg_id: {msg_id} 处理失败: {e}")
continue
df.to_excel("data/excel/已分析数据汇总(第一轮)_分析.xlsx", index=False)
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@@ -0,0 +1,29 @@
import os
import sys
sys.path.append(os.getcwd())
import rag2_0.dify.dify_client.dify_api as DifyApi
import pandas as pd
pd_data = pd.read_excel("data/excel/2025年5月30日到6月10号对话记录_转工单.xlsx")
dify_api = DifyApi.DifyApi()
dataset_id = dify_api.get_or_create_dataset_by_name("工单问答数据")
document_id = dify_api.upload_text_to_document(text_name="5月30日到6月10号对话工单", text="", dataset_id=dataset_id)
segments_list=[]
for index, row in pd_data.iterrows():
query = row["客户问题"]
answer = row["解决方案"]
if "存在抱怨" in answer:
answer = answer.split("存在抱怨")[0]
content = f"问题:{query}\n解决方案:{answer}"
segments_list.append({
"content": str(content),
"answer": "",
"keywords": []
})
dify_api.add_document_segments(dataset_id=dataset_id, document_id=document_id, segments_list=segments_list)
+3 -2
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@@ -402,7 +402,8 @@ class DifyApi:
content: str, content: str,
answer: str, answer: str,
keywords: List[str], keywords: List[str],
enabled: bool enabled: bool,
regenerate_child_chunks: bool = True
) -> Dict: ) -> Dict:
""" """
更新指定文档的某个分段信息。 更新指定文档的某个分段信息。
@@ -430,7 +431,7 @@ class DifyApi:
"answer": answer, "answer": answer,
"keywords": keywords, "keywords": keywords,
"enabled": enabled, "enabled": enabled,
"regenerate_child_chunks": True "regenerate_child_chunks": regenerate_child_chunks
} }
} }
+95 -37
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@@ -37,9 +37,9 @@ class DifyExporter:
self.query_log_dir = os.path.join(os.getcwd(), "data", "query_logs") self.query_log_dir = os.path.join(os.getcwd(), "data", "query_logs")
self.query_log_file = query_log_file or os.path.join(self.query_log_dir, "answer_type_logs.json") self.query_log_file = query_log_file or os.path.join(self.query_log_dir, "answer_type_logs.json")
# 设置日期过滤 # 设置日期过滤,转换为datetime对象
self.start_date = start_date self.start_date = datetime.datetime.strptime(start_date, "%Y-%m-%d %H") if start_date else None
self.end_date = end_date self.end_date = datetime.datetime.strptime(end_date, "%Y-%m-%d %H") if end_date else None
# 初始化工具类 # 初始化工具类
self.dify_pgsql = PgSql() self.dify_pgsql = PgSql()
@@ -49,22 +49,22 @@ class DifyExporter:
self.message_info_list = [] self.message_info_list = []
self.query_logs = {} self.query_logs = {}
def load_query_logs(self): def load_query_logs(self,path):
""" """
从文件加载查询日志 从文件加载查询日志
""" """
try: try:
with open(self.query_log_file, 'r', encoding='utf-8') as f: with open(path, 'r', encoding='utf-8') as f:
query_logs_list = json.load(f) query_logs_list = json.load(f)
# 创建字典来存储每个查询的最新记录 # 创建字典来存储每个查询的最新记录workflow_run_id
for record in query_logs_list: for record in query_logs_list:
query = record['query'] workflow_run_id = record['workflow_run_id']
timestamp = record.get('timestamp') timestamp = record.get('timestamp')
# 如果查询不在字典中或者当前记录的时间戳更新,则更新字典 # 如果查询不在字典中或者当前记录的时间戳更新,则更新字典
if query not in self.query_logs or (timestamp and self.query_logs.get(query, {}).get('timestamp') and if workflow_run_id not in self.query_logs or (timestamp and self.query_logs.get(workflow_run_id, {}).get('timestamp') and
datetime.datetime.fromisoformat(timestamp) > datetime.datetime.fromisoformat(timestamp) >
datetime.datetime.fromisoformat(self.query_logs[query]['timestamp'])): datetime.datetime.fromisoformat(self.query_logs[workflow_run_id]['timestamp'])):
self.query_logs[query] = record self.query_logs[workflow_run_id] = record
return True return True
except Exception as e: except Exception as e:
print(f"加载查询日志失败: {e}") print(f"加载查询日志失败: {e}")
@@ -103,6 +103,71 @@ class DifyExporter:
message_chain_new.append(msg) message_chain_new.append(msg)
return message_chain_new return message_chain_new
def get_remark(self, msg_debug_info):
"""
获取备注
"""
intent_node_execution_info = [node_execution_info for node_execution_info in msg_debug_info['workflow_node_executions_info']
if node_execution_info["title"] == "意图识别结果解析"]
if len(intent_node_execution_info) == 0:
return ""
if intent_node_execution_info[0]["outputs"] is None:
return ""
intent_result = json.loads(intent_node_execution_info[0]["outputs"])
vertical_classification = intent_result.get("vertical_classification", "")
sub_classification = intent_result.get("sub_classification", "")
if vertical_classification == "固定话术类":
return "使用固定话术"
return ""
def get_node_info_by_title(self, workflow_node_executions_info:list, title:str) -> dict:
"""
获取指定标题的节点信息
"""
if workflow_node_executions_info is None:
return None
for node_execution in workflow_node_executions_info:
if node_execution["title"] == title:
return node_execution
return None
def get_wiki_list(self, msg_debug_info) -> list:
"""
获取检索到的词条列表
"""
wiki_list = []
if msg_debug_info['workflow_node_executions_info'] is None:
return []
node_execution = self.get_node_info_by_title(msg_debug_info['workflow_node_executions_info'], "提取处理后的知识")
if node_execution is not None:
if node_execution["outputs"] is None:
return []
source_kno = json.loads(node_execution["outputs"])["source_kno"]
knowledge_list_metadata = json.loads(node_execution["outputs"])["knowledge_list_metadata"]
for knowledge in knowledge_list_metadata:
document_name = knowledge['metadata']['document_name']
wiki_list.append(document_name.split("/")[-1])
return wiki_list
lock_node_execution = self.get_node_info_by_title(msg_debug_info['workflow_node_executions_info'], "软件锁知识")
if lock_node_execution is not None:
if lock_node_execution["outputs"] is None:
return []
source_kno = json.loads(lock_node_execution["outputs"])['json'][0]['retrieve_result']
for knowledge in source_kno:
document_name = knowledge['metadata']['document_name']
wiki_list.append(document_name.split("/")[-1])
wiki_list.append("锁信息查询")
wiki_list.append("软件锁注册、激活、查锁、试用锁延期")
return wiki_list
return []
def extract_message_info(self, message): def extract_message_info(self, message):
""" """
从消息中提取信息 从消息中提取信息
@@ -121,7 +186,7 @@ class DifyExporter:
user_name = msg_inputs.get("user_name", "") user_name = msg_inputs.get("user_name", "")
msg_query = message["query"] msg_query = message["query"]
msg_answer = message["answer"] msg_answer = message["answer"]
msg_answer = msg_answer.split("----------------------------------------")[0]
# 将UTC+0时间转换为UTC+8时间 # 将UTC+0时间转换为UTC+8时间
created_at_utc = message['created_at'] created_at_utc = message['created_at']
created_at_utc8 = created_at_utc + datetime.timedelta(hours=8) created_at_utc8 = created_at_utc + datetime.timedelta(hours=8)
@@ -131,17 +196,9 @@ class DifyExporter:
if not msg_debug_info: if not msg_debug_info:
return None return None
wiki_list = [] wiki_list = self.get_wiki_list(msg_debug_info)
if msg_debug_info['workflow_node_executions_info'] is not None: # 获取备注
for node_execution in msg_debug_info['workflow_node_executions_info']: remark = self.get_remark(msg_debug_info)
if node_execution["title"] == "提取处理后的知识":
if node_execution["outputs"] is None:
break
source_kno = json.loads(node_execution["outputs"])["source_kno"]
knowledge_list_metadata = json.loads(node_execution["outputs"])["knowledge_list_metadata"]
for knowledge in knowledge_list_metadata:
document_name = knowledge['metadata']['document_name']
wiki_list.append(document_name.split("/")[-1])
wiki_list = list(set(wiki_list)) wiki_list = list(set(wiki_list))
wiki_list_str = "\n".join(wiki_list) wiki_list_str = "\n".join(wiki_list)
@@ -149,7 +206,8 @@ class DifyExporter:
wiki_list_str = "" wiki_list_str = ""
rating = self.dify_pgsql.get_message_rating(msg_id) rating = self.dify_pgsql.get_message_rating(msg_id)
# 直接通过字典键获取query_type # 直接通过字典键获取query_type
query_type = self.query_logs.get(msg_query, {}).get('query_type', "") workflow_run_id = message['workflow_run_id']
query_type = self.query_logs.get(workflow_run_id, {}).get('query_type', "")
return { return {
"msg_id": msg_id, "msg_id": msg_id,
@@ -159,7 +217,8 @@ class DifyExporter:
"提问时间": created_at, "提问时间": created_at,
"评价": rating, "评价": rating,
"问题分类": query_type, "问题分类": query_type,
"检索到的词条": wiki_list_str "检索到的词条": wiki_list_str,
"备注": remark
} }
def process_conversations(self): def process_conversations(self):
@@ -184,13 +243,10 @@ class DifyExporter:
created_at_utc = message['created_at'] created_at_utc = message['created_at']
created_at_utc8 = created_at_utc + datetime.timedelta(hours=8) created_at_utc8 = created_at_utc + datetime.timedelta(hours=8)
# 提取消息的创建日期时间,精确到小时
created_at_hour = created_at_utc8.strftime("%Y-%m-%d %H")
# 应用日期时间过滤 # 应用日期时间过滤
if self.start_date and created_at_hour < self.start_date: if self.start_date and created_at_utc8 < self.start_date:
continue continue
if self.end_date and created_at_hour > self.end_date: if self.end_date and created_at_utc8 > self.end_date:
continue continue
message_info = self.extract_message_info(message) message_info = self.extract_message_info(message)
@@ -216,7 +272,7 @@ class DifyExporter:
# 设置列的顺序 # 设置列的顺序
columns_order = [ columns_order = [
"msg_id", "提问", "回答", "提问人", "提问时间", "msg_id", "提问", "回答", "提问人", "提问时间",
"评价", "问题分类", "检索到的词条" "评价", "问题分类", "检索到的词条", "备注"
] ]
# 确保所有列都存在,如果不存在则添加空列 # 确保所有列都存在,如果不存在则添加空列
@@ -252,7 +308,8 @@ class DifyExporter:
"提问时间": 15, "提问时间": 15,
"评价": 10, "评价": 10,
"问题分类": 20, "问题分类": 20,
"检索到的词条": 40 "检索到的词条": 40,
"备注": 40
} }
# 应用列宽设置 # 应用列宽设置
@@ -281,7 +338,8 @@ class DifyExporter:
数据库中的时间是UTC+0时区,会自动转换为UTC+8时区进行过滤和显示 数据库中的时间是UTC+0时区,会自动转换为UTC+8时区进行过滤和显示
""" """
# 加载查询日志 # 加载查询日志
self.load_query_logs() self.load_query_logs(self.query_log_file)
self.load_query_logs("data/query_logs/answer_type_logs_071409.json")
# 处理会话数据 # 处理会话数据
self.process_conversations() self.process_conversations()
@@ -294,12 +352,12 @@ class DifyExporter:
# 如果指定了日期范围,则在文件名中体现 # 如果指定了日期范围,则在文件名中体现
date_suffix = "" date_suffix = ""
if self.start_date: if self.start_date:
# 将空格替换为下划线,使文件名更规范 # 格式化日期对象为字符串
formatted_start = self.start_date.replace(" ", "_") formatted_start = self.start_date.strftime("%Y-%m-%d_%H")
date_suffix += f"_from_{formatted_start}" date_suffix += f"_from_{formatted_start}"
if self.end_date: if self.end_date:
# 将空格替换为下划线,使文件名更规范 # 格式化日期对象为字符串
formatted_end = self.end_date.replace(" ", "_") formatted_end = self.end_date.strftime("%Y-%m-%d_%H")
date_suffix += f"_to_{formatted_end}" date_suffix += f"_to_{formatted_end}"
output_file = os.path.join(os.getcwd(), "data", "excel", f"dify_export{date_suffix}_{timestamp}.xlsx") output_file = os.path.join(os.getcwd(), "data", "excel", f"dify_export{date_suffix}_{timestamp}.xlsx")
@@ -321,7 +379,7 @@ if __name__ == "__main__":
help='Dify应用ID') help='Dify应用ID')
parser.add_argument('--query_log_file', '-q', type=str, default="data/query_logs/answer_type_logs.json", parser.add_argument('--query_log_file', '-q', type=str, default="data/query_logs/answer_type_logs.json",
help='查询日志文件路径') help='查询日志文件路径')
parser.add_argument('--start_date', '-s', type=str, default="2025-07-09 13", parser.add_argument('--start_date', '-s', type=str, default="2025-07-14 00",
help='开始日期时间,格式为YYYY-MM-DD HH,例如2025-07-08 14表示2025年7月8日14时(UTC+8时区)') help='开始日期时间,格式为YYYY-MM-DD HH,例如2025-07-08 14表示2025年7月8日14时(UTC+8时区)')
parser.add_argument('--end_date', '-e', type=str, default=None, parser.add_argument('--end_date', '-e', type=str, default=None,
help='结束日期时间,格式为YYYY-MM-DD HH,例如2025-07-08 18表示2025年7月8日18时(UTC+8时区)') help='结束日期时间,格式为YYYY-MM-DD HH,例如2025-07-08 18表示2025年7月8日18时(UTC+8时区)')
+19 -7
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@@ -288,8 +288,10 @@ class AsyncIntentRecognizer:
# 步骤2: 使用向量检索找到相似的专业名词 # 步骤2: 使用向量检索找到相似的专业名词
try: try:
vector_start_time = time.time() vector_start_time = time.time()
# 对matched_terms中的每个关键字进行向量检索
for current_key in query_keys: # 创建并行任务列表
async def process_single_keyword(current_key: str) -> List[Term]:
"""处理单个关键词的向量检索和重排序"""
vector_results = await self._noun_retriever.query_async(current_key, top_k=5, use_intersection=False) vector_results = await self._noun_retriever.query_async(current_key, top_k=5, use_intersection=False)
current_key_terms = set() current_key_terms = set()
# 添加向量检索结果 # 添加向量检索结果
@@ -304,7 +306,17 @@ class AsyncIntentRecognizer:
current_key_terms.add(term) current_key_terms.add(term)
if len(current_key_terms) > 0: if len(current_key_terms) > 0:
reranked_terms = await self._rerank_matched_terms_async(current_key, current_key_terms) reranked_terms = await self._rerank_matched_terms_async(current_key, current_key_terms)
matched_terms.extend(reranked_terms) return reranked_terms
return []
# 并行处理所有关键词
keyword_tasks = [process_single_keyword(current_key) for current_key in query_keys]
keyword_results = await asyncio.gather(*keyword_tasks)
# 合并所有结果
for result in keyword_results:
matched_terms.extend(result)
vector_end_time = time.time() vector_end_time = time.time()
vector_time = vector_end_time - vector_start_time vector_time = vector_end_time - vector_start_time
except Exception as e: except Exception as e:
@@ -649,7 +661,7 @@ class AsyncIntentRecognizer:
formatted_prompt = step_back_prompt.format( formatted_prompt = step_back_prompt.format(
query=query, query=query,
chat_history=json.dumps(chat_history, ensure_ascii=False) if chat_history else "[]", chat_history=json.dumps(chat_history, ensure_ascii=False) if chat_history else "[]",
conversation_context=conversation_context, # conversation_context=conversation_context,
output_format=step_back_parser.get_format_instructions() output_format=step_back_parser.get_format_instructions()
) )
@@ -688,7 +700,7 @@ class AsyncIntentRecognizer:
formatted_prompt = follow_up_questions_prompt.format( formatted_prompt = follow_up_questions_prompt.format(
query=query, query=query,
chat_history=json.dumps(chat_history, ensure_ascii=False) if chat_history else "[]", chat_history=json.dumps(chat_history, ensure_ascii=False) if chat_history else "[]",
conversation_context=conversation_context, # conversation_context=conversation_context,
output_format=follow_up_parser.get_format_instructions() output_format=follow_up_parser.get_format_instructions()
) )
@@ -727,7 +739,7 @@ class AsyncIntentRecognizer:
formatted_prompt = hyde_prompt.format( formatted_prompt = hyde_prompt.format(
query=query, query=query,
chat_history=json.dumps(chat_history, ensure_ascii=False) if chat_history else "[]", chat_history=json.dumps(chat_history, ensure_ascii=False) if chat_history else "[]",
conversation_context=conversation_context, # conversation_context=conversation_context,
output_format=hyde_parser.get_format_instructions() output_format=hyde_parser.get_format_instructions()
) )
@@ -766,7 +778,7 @@ class AsyncIntentRecognizer:
formatted_prompt = multi_questions_prompt.format( formatted_prompt = multi_questions_prompt.format(
query=query, query=query,
chat_history=json.dumps(chat_history, ensure_ascii=False) if chat_history else "[]", chat_history=json.dumps(chat_history, ensure_ascii=False) if chat_history else "[]",
conversation_context=conversation_context, # conversation_context=conversation_context,
output_format=multi_questions_parser.get_format_instructions() output_format=multi_questions_parser.get_format_instructions()
) )
+7 -10
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@@ -226,30 +226,30 @@ step_back_prompt = """
- 涵盖原始问题的核心主题 - 涵盖原始问题的核心主题
- 去除过于具体的限制条件(如时间、地点、特定版本、特定工程等) - 去除过于具体的限制条件(如时间、地点、特定版本、特定工程等)
- 保持在同一领域和主题范围内 - 保持在同一领域和主题范围内
- 依次移除问题中的限定词或者修饰词
## 输入 ## 输入
用户原始问题: {query} 用户原始问题: {query}
历史对话记录: {chat_history} 历史对话记录: {chat_history}
会话背景: {conversation_context}
## 输出格式 ## 输出格式
{output_format} {output_format}
## 示例 ## 示例
原始问题: "配网D3软件2023版本如何在Windows 11系统上导入单位工程量清单?" 原始问题: "2023版本如何在Windows 11系统上导入单位工程量清单?"
后退问题: 后退问题:
{{ {{
"original_query": "配网D3软件2023版本如何在Windows 11系统上导入单位工程量清单?", "original_query": "2023版本如何在Windows 11系统上导入单位工程量清单?",
"can_use_back_prompt": True, "can_use_back_prompt": True,
"step_back_query": ["配网D3软件如何导入工程量清单?", "如何导入单位工程量清单?"] "step_back_query": ["如何在Windows 11系统上导入单位工程量清单?", "如何导入单位工程量清单?"]
}} }}
原始问题: "技改T1软件中的某个设备更换后,如何在系统中更新对应的定额?" 原始问题: "某个设备更换后,如何在系统中更新对应的定额?"
后退问题: 后退问题:
{{ {{
"original_query": "技改T1软件中的某个设备更换后,如何在系统中更新对应的定额?", "original_query": "某个设备更换后,如何在系统中更新对应的定额?",
"can_use_back_prompt": True, "can_use_back_prompt": True,
"step_back_query": ["技改T1软件中如何更新设备对应的定额?", "如何更新设备对应的定额?"] "step_back_query": ["如何更新设备对应的定额?", "如何更新定额?"]
}} }}
""" """
@@ -271,7 +271,6 @@ follow_up_questions_prompt = """
## 输入 ## 输入
历史对话记录: {chat_history} 历史对话记录: {chat_history}
当前用户问题: {query} 当前用户问题: {query}
会话背景: {conversation_context}
## 输出格式 ## 输出格式
{output_format} {output_format}
@@ -308,7 +307,6 @@ hyde_prompt = """
## 输入 ## 输入
用户问题: {query} 用户问题: {query}
历史对话记录: {chat_history} 历史对话记录: {chat_history}
会话背景: {conversation_context}
## 输出格式 ## 输出格式
{output_format} {output_format}
@@ -343,7 +341,6 @@ multi_questions_prompt = """
## 输入 ## 输入
用户原始问题: {query} 用户原始问题: {query}
历史对话记录: {chat_history} 历史对话记录: {chat_history}
会话背景: {conversation_context}
## 输出格式 ## 输出格式
{output_format} {output_format}
+8 -7
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@@ -275,17 +275,18 @@ if __name__ == "__main__":
stats = instance.get_usage_stats() stats = instance.get_usage_stats()
all_balance=0.0 all_balance=0.0
buy_balance=19 * 10 * 14 # 购买18次,一次10条api_key,每个api_key有14元 buy_balance=24 * 10 * 14 # 购买18次,一次10条api_key,每个api_key有14元
invalid_api_keys = [] invalid_api_keys = []
for key, data in stats.items(): for key, data in stats.items():
usage_stats = APIKeyManager.get_key_usage_stats(key) usage_stats = APIKeyManager.get_key_usage_stats(key)
all_balance+=float(usage_stats['data']['balance']) all_balance+=float(usage_stats['data']['balance'])
valid,err_info = APIKeyManager.get_valid_api_keys(key) # valid,err_info = APIKeyManager.get_valid_api_keys(key)
if not valid: # if not valid:
print(f"api_key:{key}---赠送余额:{usage_stats['data']['balance']}元---报错信息:{err_info}") # print(f"api_key:{key}---赠送余额:{usage_stats['data']['balance']}元---报错信息:{err_info}")
# invalid_api_keys.append(key) # # invalid_api_keys.append(key)
else: # else:
print(f"api_key:{key}---赠送余额:{usage_stats['data']['balance']}") # print(f"api_key:{key}---赠送余额:{usage_stats['data']['balance']}元")
print(f"api_key:{key}---赠送余额:{usage_stats['data']['balance']}")
if float(usage_stats['data']['balance']) == 0: if float(usage_stats['data']['balance']) == 0:
invalid_api_keys.append(key) invalid_api_keys.append(key)