更新对话转工单处理逻辑，增强用户问题和解决方案提取功能，添加槽位填充支持，调整最大工作线程数为10，优化意图识别API，重排序匹配术语，改进数据模型以支持软件名称枚举，提升代码结构和可读性。

rag2_0/intent_recognition/ProfessionalNounVector.py

@@ -157,21 +157,21 @@ class ProfessionalNounVectorizer:
         for term in terms:
             name = term["name"]
             texts.append(name.strip())
-            synonyms = term.get("synonymous", [])
+            synonymous = term.get("synonymous", [])
             description = term.get("description", "")
             # 记录元数据
             metadatas.append({
                 "name": name,
-                "synonyms": synonyms,
+                "synonymous": synonymous,
                 "description": description
             })
 
-            if len(synonyms) > 0:
-                synonyms_str = ', '.join(synonyms)
+            if len(synonymous) > 0:
+                synonyms_str = ', '.join(synonymous)
                 texts.append(synonyms_str.strip())
                 metadatas.append({
                     "name": name,
-                    "synonyms": synonyms,
+                    "synonymous": synonymous,
                     "description": description
                 })
             
@@ -179,7 +179,7 @@ class ProfessionalNounVectorizer:
                 texts.append(description.strip())
                 metadatas.append({
                     "name": name,
-                    "synonyms": synonyms,
+                    "synonymous": synonymous,
                     "description": description
                 })