更新对话转工单处理逻辑，增强用户问题和解决方案提取功能，添加槽位填充支持，调整最大工作线程数为10，优化意图识别API，重排序匹配术语，改进数据模型以支持软件名称枚举，提升代码结构和可读性。

rag2_0/dify/intent_recognition_api.py

@@ -23,30 +23,44 @@ def intent_recognize():
         if not query:
             return Response(json.dumps({"error": "缺少query参数"}, ensure_ascii=False), content_type='application/json; charset=utf-8', status=400)
         start_time = time.time()
-        classification, keywords, rewrite, query_keys = recognizer.process_query(query)
+        result = recognizer.process_query_with_slots(query)
         end_time = time.time()
         print(f"意图识别耗时: {end_time - start_time:.2f}秒")
-        # keywords对象转为字符串
+        
+        # 提取分类信息
+        classification = result["classification"]
+        
+        # 提取关键词信息
+        keywords = result["keywords"]
         keywords_str = ""
-        if keywords and keywords.terms:
+        if keywords and keywords.get("terms"):
             term_details = []
-            for term in keywords.terms:
+            for term in keywords["terms"]:
                 term_info = {
-                    "名称": term.name,
-                    "同义词": ";".join(term.synonymous) if term.synonymous else "",
-                    "描述": term.description
+                    "名称": term["name"],
+                    "同义词": ";".join(term["synonymous"]) if term["synonymous"] else "",
+                    "描述": term["description"]
                 }
                 term_details.append(term_info)
             keywords_str = term_details
-        result = {
+        
+        # 提取槽位填充信息
+        slot_filling = result.get("slot_filling", {})
+        
+        response_result = {
             "source_query": query,
-            "source_query_keys": query_keys,
-            "vertical_classification": classification.vertical_classification,
-            "sub_classification": classification.sub_classification,
-            "rewrite_query": rewrite.rewrite,
-            "keywords": keywords_str
+            "source_query_keys": result["query_keys"],
+            "vertical_classification": classification["vertical_classification"],
+            "sub_classification": classification["sub_classification"],
+            "rewrite_query": result["rewrite"]["rewrite"],
+            "keywords": keywords_str,
+            "slot_filling": {
+                "is_complete": slot_filling.get("is_complete", False),
+                "missing_slots": slot_filling.get("missing_slots", {}),
+                "filled_data": slot_filling.get("filled_data", {})
+            }
         }
-        return Response(json.dumps(result, ensure_ascii=False), content_type='application/json; charset=utf-8')
+        return Response(json.dumps(response_result, ensure_ascii=False), content_type='application/json; charset=utf-8')
     except Exception as e:
         return Response(json.dumps({"error": str(e)}, ensure_ascii=False), content_type='application/json; charset=utf-8', status=500)